WEBSITE PRIVACY POLICY
Privacy Policy
Effective Date: August 3rd, 2026
TradeMark Properties, referred to in this policy as "we", "us", or "our", respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, how we share it, and the choices available to you. If you do not agree with the terms of this Privacy Policy, please do not access the website.
Information We Collect
If you choose to identify yourself when you use our online forms, we will collect (and may retain) any personally identifying information, such as your name, street address, email address, and phone number, and any other information you provide. We will use this information to try to fulfill your request and may use it provide you with additional information at a later time. We will not disclose such information to third parties, except as specified in this privacy policy.
If you request information, services, or assistance, we may disclose your personal information to those third parties that (in our judgment) are appropriate in order to fulfill your request. If, when you provide us with such information, you specify that you do not want us to disclose the information to third parties, we will honor your request. Note, however, that if you do not provide such information, it may be impossible for us to refer, respond to or fulfill your request.
We also collect some information automatically when you visit our website, including your IP address, browser type, device type, pages viewed, time spent on the site, and the site that referred you to us. Our website is built and hosted on Wix.com, which automatically collects basic technical information, such as log files and device information, to operate our site. We use this information to maintain and improve our website, and we do not use it to identify you personally except if necessary for site security or legal purposes.
If your communication relates to a law enforcement matter, we may disclose the information to law enforcement agencies that we deem appropriate.
Cookies and Tracking Technologies
Our website uses cookies and similar tools, including Google Tag Manager, which connects our site to Google Analytics and Google Ads conversion tracking, to understand how visitors use our site and measure the performance of our marketing. We also use Twipla, a session recording tool that records how visitors interact with our website, such as clicks and scrolling, so we can better understand and improve the experience of using our site. Session recordings are used only to improve website functionality and are configured to avoid capturing sensitive information you may enter into forms. Our website may include links to third-party websites, such as property listing platforms or partner sites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies separately.
You can decline non-essential cookies through the cookie banner on our website or through your browser settings. You are not required to accept any cookies to use this site.
How We Use Your Information
We use the information we collect to:
-
Respond to your inquiries and provide the property or brokerage information you requested
-
Send our newsletter and marketing communications, if you have signed up to receive them
-
Understand how visitors use our website to improve it
-
Measure and improve the performance of our marketing and advertising
-
Maintain the security of our website and prevent misuse
How We Share Your Information
We may share your information with a cooperating broker, property owner, or landlord when it is directly relevant to a transaction or listing you have asked about, with service providers who help us operate our website and communications, such as our analytics and, once launched, our email provider. We may share your information if required by law, such as in response to a subpoena or court order, or in connection with a merger, acquisition, or sale of business assets. We do not sell your personal information for monetary value. If you would prefer that we not share your information with a specific party in connection with your inquiry, let us know and we will honor that request whenever possible.
Communications and Consent
By providing your telephone number or email address through our website, forms, or other channels, you consent to receive communications from TradeMark Properties and our agents, including calls and text (SMS) messages, at the number provided, including through the use of automated technology, regarding real estate services, property listings, and related inquiries.
Your Privacy Rights
​
Depending on where you reside, you may have certain rights regarding your personal information, including the right to:
-
Request access to the personal information we hold about you
-
Request that we correct inaccurate personal information
-
Request that we delete your personal information, subject to legal exceptions
-
Not be discriminated against for exercising your privacy rights
To exercise any of these rights, please get in touch with us using the information in the "Contact Us" section. We may need to verify your identity before fulfilling your request. You may also authorize an agent to submit a request on your behalf, subject to verification.
Children's Privacy
Our website and services are intended for individuals who are at least 18 years of age and are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us.
Data Security
We use reasonable administrative and technical safeguards designed to protect the personal information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please avoid sending highly sensitive information, such as Social Security numbers or bank account details, through our contact forms or by email.
Data Retention
We keep personal information for as long as reasonably necessary to respond to your inquiry, provide our services, maintain our business records, and meet our legal obligations. We reserve the right to retain all information provided for as long as the information is needed.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The effective date at the top of this page will indicate when it was last updated.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to make a request regarding your personal information, please contact us at:
​
TradeMark Properties
1001 Wade Avenue, Suite 300
Raleigh, NC 27605
Email: info@trademarkproperties.com
Phone: 919-782-5552